Keep Customers and Staff Connected
Speed up communication and save your team’s time with Affinitiv Messaging.
Contact Customers Directly
Chat with Internal Staff
Integrate Convenient Features
Monitor and Track Usage
Making Effective Communication a Breeze
See how Messaging helps boost efficiency and increase satisfaction.
Contact Customers Directly
Stay in touch with customers about approvals, service completion, and more via SMS text message and email. Easily add new mobile numbers for those not in your DMS.
Chat with Internal Staff
Improve in-house communications for all departments with internal chat capabilities, featuring support for individual and group chats between dealership users.
Integrate Convenient Features
Attach images, videos, PDFs, and audio files, create SMS templates to expedite chats, configure automatic message escalation, and make voice calls with a click.
Monitor and Track Usage
Oversee all users and conversations from an admin view, plus explore reporting on product usage across advisors.
Expand Your Capabilities with More Data-Driven Solutions
Online Scheduling
Generate more appointments, efficiency, and revenue with an easy online scheduler featuring robust capacity management and customer personalization.
Digital Inspections
Build customer trust and capture more service opportunities with a comprehensive digital multi-point inspection tool tailored for your service lane.
Mobile Lane Reception
Identify additional repairs and provide a “sign-and-go” experience for customers with quick vehicle check-ins from your phone, tablet, or desktop.
Streaming Video Recording
Increase transparency and secure more service approvals with the ability to record, send, and stream cloud-based video overviews of vehicle inspection results.
